The purpose of this policy is to inform data subjects about the different processing carried out by this organisation through the website and that affects their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018. of 5 December, on the Protection of Personal Data and guarantee of digital rights.
RADIOBIT SISTEMAS SL, domiciled at C/ Relleu 4, esc 3, local 3 (03502 Benidorm) Alicante, with NIF B03961554, 965856457 contact telephone number and email protecciondedatos@vigilant.es.
SEGURIDAD Y PRIVACIDAD DE DATOS, SL, with contact telephone number 963 122 868 and email infodpo@forlopd.es.
In order to guarantee the availability, efficiency and continuity of the service, the personal data you provide us with may be processed indistinctly through different domains managed by RADIOBIT SISTEMAS SL, all of them under the same control and responsibility.
Specifically, the processing of personal data may be carried out through the following domains:
The aforementioned domains perform exactly the same functions and are used exclusively to distribute the load of users or customers, without there being any other purposes or additional processing other than those described in this Privacy Policy.
We will process the personal data provided to:
The website has a bot chat channel to communicate with customer support. In order to start the conversation, we will need you to give us your consent beforehand. However, you should be aware that our provider has its own privacy policy, so we recommend that you review your settings on the service and read the privacy policy carefully. You can access it by clicking here. Consult the provider's privacy policy
The personal data provided will be kept for the time necessary to fulfil the purposes for which they were initially collected.
Once the data is no longer necessary for the processing in question, they will be duly blocked in order to, where appropriate, make them available to the competent Administrations and Public Bodies, Judges and Courts or the Public Prosecutor's Office, during the limitation period for actions that may arise from the relationship with the client and/or the storage periods provided for by law.
The website does not make automated decisions or create profiles.
During the period of processing of your personal data, the organization may transfer your data to the following recipients:
The organization does not carry out any International Data Transfer. In the event that it is subsequently necessary to carry out international data transfers, the degree of protection of the destination country will be verified and the guarantees required by the regulations will be adopted.
The interested parties may request more information about the processing of their personal data as well as exercise at any time and free of charge, the rights of access, rectification and deletion, as well as request that the processing of their personal data be limited, oppose it, request the portability of these (whenever technically possible) or withdraw the consent given and, where appropriate, not to be the subject of a decision based solely on automated processing, including profiling.
To do so, you may use the forms provided by the organization, or send a letter to the postal address or e-mail address referenced in the header. For the appropriate purposes, we inform you that you may be asked for your ID card or any other similar document, in order to prove your identity, provided that this cannot be done by other less intrusive means.
In the event that you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website www.aepd.es.
In compliance with the provisions of Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to the address protecciondedatos@vigilant.es, with the subject "UNSUBSCRIBE".
The interested party guarantees that the data provided is true, accurate, complete and up-to-date; undertaking to inform of any change with respect to the data provided, through the channels enabled for this purpose and indicated in point one of this policy. It will be responsible for any damage, both direct and indirect, that it may cause as a result of non-compliance with this obligation.
In the event that the user provides data from third parties, he/she declares that he/she has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting the organization from any liability arising from the failure to comply with this obligation.
This privacy policy may be modified/updated in accordance with the legal requirements established or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically visit our Privacy Policy.
If you have any questions about this policy, you can contact RADIOBIT SISTEMAS SL through the forms provided by the organization, or write to the postal address or email address referenced in the header.
Last Revised March 11, 2026